Westguard’s loss prevention officers operate in many diverse outdoor and indoor settings. Their shared expertise includes excellent communication and people skills, undercover operations, and a wide depth of knowledge on apprehension and arrest procedures.
Upon request, Westguard has the capability to conduct a full risk analysis on your retail location and thereby propose and implement a preventative theft strategy.
Both uniformed and plainclothes officers are available, either full-time or for short-term roving operations. Walking the floor, they will closely observe and report on suspicious activity. When called upon, they have the capability to apprehend and arrest offenders.
Some of the environments where we currently operate include:
Educating employees about the need and effectiveness of this program has the added benefit of deterring internal theft. Our officers can optionally be used for randomized security inspections and/or to monitor stock on site. When necessary, investigators are available to perform more comprehensive interviews and detection services.
Closed Circuit Television systems, or CCTV, are most effective when combined with on the floor prevention personnel and procedures. Our officers are trained in common surveillance systems and can monitor cameras located strategically throughout your store.
Westguard also retains the capability to conduct secret shops, whereby our personnel can observe and report on the overall customer experience or to ensure compliance with requests for ID in legislated environments.